Required information for opening a support ticket / RMA request

Contact Name

Company

Direct Email

Contact Phone Number

Before opening a ticket we require basic troubleshooting by running an Out-of-the-Box Test.
Has the Product passed ?

Product

Distance Between Devices

Connection Type

Invoice Number

Serial Numbers | AREP Numbers

Ethernet Extension Application

Detailed problem description - including any steps taken to troubleshoot

Spam Security Test

Support Ticket – PoE Ethernet Extenders was last modified: August 5th, 2014 by PoE Extender